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GovTech Singapore

Designer, AI Programme

linkedin.com/jobs/view/4444878318/ · Posted: 28 Jul 2026
No resume yet No brief yet

The strongest overall match: hands-on design of AI assistants and platforms, with ownership from discovery through shipping.

Score breakdown
Full-time
Unknown
Mid-Senior
Hybrid
SG
Job description

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. GovTech develops the Singapore Government’s capabilities in Data Science and Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

AI is rapidly transforming how governments deliver services and how public officers work.

At GovTech’s AI Programme, we build the platforms and experiences that enable Singapore’s public service to safely and effectively adopt AI at scale. As a Designer, you will help shape the next generation of AI-powered experiences used across government.

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Notes

Found in the 30 July 2026 job search and not yet reviewed.

hiya ? Export PDF
Sean Chua

AI product builder and designer with six years translating complex products and technical ideas into clear experiences, practical tools, and reusable workflows.

Experience
Founder | UpperHandJan 2020 - Present
  • Partnered with founders and sales leaders to research, write, and design persuasive experiences that made complex products and business models clear across AI, logistics, biotech, entertainment, and other sectors.
  • Created AI workflows that operationalised project delivery and automated administrative tasks, alongside reusable narrative, proposal, and deck-development systems that shortened delivery cycles.
AI Product and Training Projects | IndependentAug 2025 - Present
  • Built Pitchcraft, a web app that reviews startup pitch decks with AI using proprietary pitch frameworks and advisory experience.
  • Prototyped an agentic to-do manager and visual inspiration clipper, and built a local Python application using local LLMs to turn PDF statements into structured transaction data.
  • Developed 12 hours of prompt engineering course content for the SCTP Advanced Certificate in Generative AI for Business Growth and Innovation, run by Singapore Management University and Tribe Academy.
Product Marketing Manager | AngelHackNov 2022 - Jun 2025
  • Shortened sales proposal creation time by 90% by designing an AI workflow that generated client proposal decks from meeting information.
Design Intern | Tribe AcceleratorMay 2019 - Dec 2019
  • Performed preliminary UX research and designed UI for OpenNodes, a government-backed blockchain ecosystem platform.
  • Worked with portfolio startups to restructure and redesign demo day presentations, and designed and storyboarded presentations for a global tour that culminated in S$16.8M raised.
Education
Yale-NUS CollegeAug 2018 - Apr 2022
  • B.A. in Philosophy, Politics, and Economics, Highest Distinction, GPA 4.73 / 5.
Skills
  • AI Product Design: Prompt engineering, agent skill design, AI-assisted coding, local LLM workflows
  • Design and Prototyping: UI/UX, Figma, design systems, Python, JavaScript, HTML, CSS, Webflow, Framer
  • Research and Communication: User research, workshop design, stakeholder presentations, strategic narrative
hiya Researched 30 July 2026 Export PDF

GovTech Singapore — Designer, AI Programme

Coffee chat · in person · 45 min · interviewer not named

About GovTech

GovTech builds and operates shared digital products for Singapore’s government, funded as a public agency and used by public officers, agencies, citizens, and businesses. The AI Programme turns foundation models into secure assistants, developer platforms, evaluation tools, and reusable interaction patterns for government work.

Builds
AI ProductivityPair, AIBots, assistants and officer workflows
AI Platformstools to build, evaluate and deploy trusted AI
Interaction Patternsreusable behaviours for prompts, uncertainty, errors and oversight
Used by
Public officersacross ministries and statutory boardsuseful AI that is safe inside real work
Government product teamsbuilding internal and public servicesspeed, consistency, compliance and trust
In agencies like
BCA SGH MSF HDB
Founded
2016
Headcount
~3,900
Countries
1
Glassdoor
3.5 / 5908 reviews

Latest news

GovTech began moving from vendor-managed projects to continuously owned products, so this role is likely expected to influence and improve a live product rather than hand off screens.

GovTech announced an AI-agent registry and oversight layer for 150,000 officers, making agent control, transparency and recovery live design problems.

Pair reached 90,490 monthly active users and reported 86 minutes saved per task, so the next design question is quality and trust at scale rather than basic adoption.

Alternatives

Microsoft Copilot

Deep Microsoft-workflow integration with enterprise data protection.

ChatGPT Enterprise

Broad model capability, agents and tools with managed enterprise controls.

Gemini Enterprise

AI embedded across Workspace with existing tenant security.

GovTech’s durable edge is the government-specific product, security and governance layer around the models, not privileged access to a better base model.

Watch before you go

GovTech Decoded on public-sector AI adoption, 17 min, posted February 2025; the adoption discussion starts around 13:55.

Your Interviewers

?
Interviewer not named
Could be the AI Programme hiring manager, a design peer, product or engineering partner, or recruiter
Judging
Whether the career transition is real, whether you can reason through an AI product problem, and whether they would want to work with you.
Angle
Start with the user’s work, show the product decision and constraint, then land the measurable change. Keep polished outputs secondary.
NP
Nav Pawera
Head, Design Practice — leadership context, not a confirmed attendee
Judging
If involved, likely the designer’s ability to identify the highest-impact problem and raise the accessibility, trust and quality of public services.
Angle
Show judgement about what matters first and how you turn a broad problem into a useful, testable product step.

Narrative

I am a designer who turns complicated work into something people can actually use. Over six years I have researched unfamiliar products, found the clearest path through them, and built both the experience and the reusable system behind it; more recently I have moved that practice directly into AI products through Pitchcraft, local-LLM and agentic prototypes, and 12 hours of prompt-engineering curriculum. GovTech’s AI Programme is compelling because the design problem is not putting a chat box on a workflow — it is making powerful, imperfect technology understandable, trustworthy, and useful across many public-service contexts.

Stories

Tell me about an AI experience you designed.

AngelHack proposal workflow. Proposal work was repetitive, but the useful input lived in messy meeting information. I designed an AI workflow around that real input and reduced proposal creation time by 90%.

How do you think about reusable patterns?

AngelHack enablement system. I turned one-off decks into a shared structure of templates, sales decks and more than 60 case studies. The system supported more than $10 million in sales pipeline.

Have you built an AI product hands-on?

Pitchcraft. I translated tacit pitch-advisory judgement into the prompts, feedback structure and interface of a working AI web app. It draws on six years of work, including decks that helped one client grow from $10 million to $20 million before acquisition.

How do you make AI usable for non-specialists?

SMU and Tribe curriculum. I developed 12 hours of prompt-engineering content for business learners, turning model behaviour into exercises and reusable mental models. Learners could test, observe and improve outputs rather than depend on magic-language claims.

Tell me about a complex or sensitive workflow you simplified.

Local-LLM finance tool. I built a fully local Python app that turns PDF card statements into structured transactions. Privacy shaped the architecture and inconsistent statements shaped fallback behaviour, converting a manual task into a repeatable workflow.

Tell me about a design decision with measurable impact.

AngelHack website overhaul. I translated complex innovation work into a clearer journey for enterprise buyers and led the experience overhaul. The site brought in more than $2 million in inbound opportunities.

What do you do after you ship?

AngelHack automation adoption. I built more than 15 automations, but the hard part was fitting them into handoffs people would keep using. Alongside custom GPTs, they turned tasks that took hours into tasks that took minutes.

Potential Objections

“Your titles say product marketing, not product designer.”

Answer: The title is less direct than the work. Research, interaction and information design, prototyping, AI workflow design and hands-on building are the through-line — let me show you one product example.

“I see polished communication, but where is the product research?”

Answer: Lead the case study with what you observed, the constraint it changed, the prototype you used to test it, and what happened next. Do not defend the portfolio in the abstract.

“You have not shipped at whole-of-government scale.”

Answer: I have not. What I bring is practice turning tacit judgement into reusable systems, designing for non-specialists, building around privacy and adoption, and learning technical domains quickly.

“How would you design responsibly without deep regulated-product experience?”

Answer: I would identify affected users and harm, define human review and recovery paths, expose limitations at the decision point, and test failure states before polishing the happy path.

Questions To Ask Them

What is the hardest design problem the AI Programme needs this person to own in the first six months??It reveals the real product, team and seniority expectation.

You are moving toward continuous product ownership. What has that changed in practice for how design, product and engineering make decisions together??Grounded in the July 2026 operating-model shift.

Across Pair, AIBots and the newer agent work, which interaction patterns are mature enough to standardise, and which are still being discovered??Directly answers the posting’s systems remit.

How do you decide when an AI experience has earned a user’s trust, rather than merely attracted usage??Pair already has scale, so this moves beyond adoption metrics.

Where does a designer have authority to challenge a policy or technical constraint when it creates a poor user experience??The answer changes whether this role offers real product influence.

Could you help me understand whether this is a permanent GovTech role or a fixed-term or vendor contract, and how this team is affected by the current transition??Ask calmly near the end; the restructuring makes the terms material.

Risks And Concerns

The agency is actively restructuring.

GovTech cut 93 roles in July 2026, and says 7% to 9% of roles will be affected over two years, even though it expects total employment to grow after the transition.

Management is the weakest public employee-review signal.

Glassdoor shows 3.5 / 5 overall from 908 reviews but 2.9 for senior management; Indeed’s much smaller sample also rates management below pay and flexibility.

The exact employment arrangement is not yet known.

The posting says full-time, but the coffee-chat invitation and database record do not establish whether this is permanent, fixed-term, or vendor-contracted. Close this in the conversation.

Practice

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